ANALYST - CASINO OPTIMIZATION

Position Overview:

The primary responsibility of the Analyst – Casino Optimization is to provide expert consultation and recommendations to senior management on how best to improve performance in the casino division across multiple departments based on creating analyses and summarizing insights. The analyst will recommend data-driven initiatives to Analytics, Marketing and Operational Executive Leadership and determine best practices based upon developing new reporting, metrics & visualizations. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures. 

Essential Duties & Responsibilities:

• Provide recommendations based on independent analysis and reporting across various casino departments to assist management in determining how to most effectively improve business operations.
• Complete major analytics assignments including but not limited to player valuation, game mix, labor optimization, expense management, and database contact strategy and share insights gained with marketing and operations.
• Provide strategy recommendations and performance measurement against both short-term and long-term goals for the Casino based on independent identification of KPIs, construction of reports and summarization of findings.
• Propose ways to turn insights that are not obvious to management into action
• Improve management’s decision-making by analyzing the effects of machine changes, table games rules & side bets, floor location, market factors & service standards.
• Provide recommendations to marketing leadership to improve event performance based on creating and analyzing pro-formas, post-formas and ad-hoc analyses.
• Provide insights and guidance to management to achieve maximum response rates at optimal reinvestment rates, and to increase engagement and wallet share.
• Develop best practices and improvement action plans based on results of business initiatives.
• Guide marketing and operational focus on outlier events and situations that require action based on developing automated and in some cases real-time reports and dashboards.
• Identify pertinent data within existing sources and conduct in-depth audits to ensure their accuracy.

Additional Duties & Responsibilities:

• Conduct a variety of casino-related ad-hoc analyses & projects
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• Bachelor’s degree or equivalent required.
• Bachelor’s degree in computer science, economics, marketing, hospitality or similar field of study required.
• Must be able to obtain and maintain a Nevada Gaming Control Board registration and any other certification or license, as required by law or policy. 
• 2-5 years of experience with producing metrics and analytics is required; experience in the gaming, travel & entertainment industries or marketing is preferred.
• Willingness to complete analyst training program consisting of rotations through marketing and operations, as well as Tableau dashboarding

Minimum Qualifications:

• Experience analyzing slot machine and/or table game performance preferred.
• Demonstrable experience with data visualization, reporting & dashboarding tools such as Tableau or Microsoft Power BI required. Tableau experience is strongly preferred.
• Demonstrable experience with advanced analytics and programming tools such as SQL, BigQuery, Python, R, SAS & Matlab or similar tools is preferred.
• Must manage multiple projects and competing deadlines, and be very detail-oriented and organized.
• Must work across multiple departments, as well as with third parties and guests.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements:

Must be able to:

• Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.