BARTENDER POOL

Position Overview:

The primary responsibility of the Bartender Service - Pool is to provide unmatched customer service through the prompt and accurate delivery of beverage service to pool guests and cocktail servers. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities:

· Efficiently take beverage and food orders, preparing alcoholic & non-alcoholic beverages in accordance with department specifications, comprehensive knowledge of all beverage functions including mixing of drinks and operation of all bar equipment.

· Provides unmatched service to guests at all times. Proactively seeks guest service opportunities.

· Interacts with internal and external guests taking drink orders, upselling and delivering high quality drink orders to the guests in a timely manner.

· Must be familiar with both semi and modified beverage club service.

· Handles cash and credit transactions accurately and efficiently associated with beverage sales and provides appropriate change to the guest based on beverage sales.

· Knowledge and terminology of beer, wine, and spirits. Must be familiar with domestic and import beers, different types of wine, brand name spirits, and garnishments.

· Knowledge and understanding of Alcohol Awareness training to include sale or service of alcohol.

· Must have understanding of liquor par levels.

Additional Duties & Responsibilities:

· Is responsible for ensuring that the beverage preparation areas comply with Clark County Health Codes. Performs other duties as assigned by management. Works in an appropriate non-hazardous manner avoiding self-injury and unsafe work methods.

· Must be regularly checked by supervisor to ensure proper handling of equipment and proper lifting techniques.

· Provides accurate directions and information for guest inquires and is knowledgeable about all aspects of the Venetian Resort services, features, attractions, promotions and special events.

· Safety is an essential function of this job.

· Consistent and regular attendance is an essential function of this job.

· Performs other related duties as assigned.

Additional Duties & Responsibilities:

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Minimum Qualifications:

· 21 years of age.

· Proof of authorization/eligibility to work in the United States.

· High School Diploma or equivalent.

· Must be able to obtain and maintain Health, TAM, non-gaming registration and any other certification or license, as required by law or policy.

· 1 year high volume experience as a bartender. Experience in a hotel casino environment preferred.

· Candidates must possess excellent customer service skills.

· Must possess a general understanding of specialty drinks, wine and fine spirits.

· Must be able to demonstrate superior customer service skills by presenting a friendly, relaxed and professional demeanor, ability to manage multiple tasks with attention to detail while meeting business demands.

· Must be able to complete cash transactions accurately and efficiently, basic math skills including addition, subtraction, multiplication and division a must.

· Must maintain cleanliness of work area and equipment in accordance to Clark County Health Code Standards.

· Must have a basic knowledge of attractions/restaurants in the Las Vegas area and provided by The Venetian Resort.

· Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.

· Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner.

· Must be able to address stressful situations with clients with dignity and the utmost tact and politeness.

· Ability to communicate clearly and effectively in English, both in spoken and written form.

· Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.

· Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements:

Must be able to:

· Lift or carry 50 pounds, unassisted, in the performance of specific tasks, as assigned.

· Must be willing to work outdoors in seasonal heat (100F+) or cold as well as inclement weather.

· Physically access all areas of the property and drive areas with or without a reasonable accommodation.

· Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.

· Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.

· Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.

· Work in a fast-paced and busy environment.

· Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.