HOST - POKER
Las Vegas, Nevada, US
Position Overview:
The primary responsibility of the Host – Poker is to market and promote The Venetian Poker Room, and to be a liaison between our patrons and management. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
Essential Duties & Responsibilities:
- Essential Duties & Responsibilities
- Market and promote The Venetian Poker Room.
- Act as a liaison between patrons and management.
- Answer guest’s questions on social media in regard to suite rates, current tournaments, upcoming tournaments, cash game promotions, and any other matters related to the poker room.
- Live report final tables of DeepStack Poker Series on social media sites.
- Control all aspects of social media including posting, interviewing, and/or recording video messages (not scripted) for poker.
- Offer unmatched service to all guests, in accordance with The Venetian Resort and departmental standards.
- Be knowledgeable about all aspects of The Venetian Resort Hotel Casino services, features, attractions, promotions, and special events to be able to respond accurately to guest inquiries.
- Post daily live updates (not scripted) on social media to The Venetian Poker Room.
- Drive recognition of in-room promotions and events to our guests through social media.
- Bring player concerns and challenges to management’s attention.
- Safety is an essential function of this job.
- Consistent and regular attendance is an essential function of this job.
- Performs other related duties as assigned.
Additional Duties & Responsibilities:
Additional Duties & Responsibilities:
Company Standards of Conduct
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.
Additional Duties & Responsibilities:
Minimum Qualifications:
- 21 years of age.
- Proof of authorization/eligibility to work in the United States.
- High school Diploma or equivalent.
- Must be able to obtain and maintain an Alcohol Awareness Card, Nevada Gaming Control Board registration and any other certification or license, as required by law or policy.
- At least 1-year of casino experience preferred.
- Previous experience with a major four- or five-star resort preferred.
- Must be able to perform basic math and typing skills.
- Must possess basic computer and smart phone skills.
- Must possess working knowledge of major social media sites.
- Must be able to address stressful situations with our guests with dignity and the utmost tact and politeness.
- Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.
- Ability to communicate clearly and effectively in English, both in spoken and written form.
- Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
- Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements:
Must be able to:
- Ability to lift or carry a minimum of 20 pounds, unassisted, in the performance of specific tasks assigned.
- Physically access all areas of the property and drive areas with or without a reasonable accommodation.
- Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
- Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
- Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
- Work in a fast-paced and busy environment.
- Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.