LEAD CLERK - BOX OFFICE SALES
Location:
Las Vegas, Nevada, US
Position Overview:
Essential Duties & Responsibilities:
Additional Duties & Responsibilities:
Additional Duties & Responsibilities:
Additional Duties & Responsibilities:
Minimum Qualifications:
- 21+ years of age.
- Proof of authorization/eligibility to work in the United States
- High school Diploma or equivalent.
- Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form.
- Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.
- Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards.
- Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards.
- Work varied shifts, including weekends and holidays.
- Must be able to type 40 wpm.
- Must have at least 6 months box office; call center and/or customer service experience.
- Must have cash handling experience.
- Must have a working knowledge of Microsoft Word and Outlook.
- Work in a fast-paced, busy, and somewhat stressful environment.
- Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines
Physical Requirements:
- Must be able to frequently move freely about the office, hotel and casino, maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, fax machine, etc.
- Withstand various activities such as frequent walking, sitting for long periods and withstand prolonged standing, stretching, bending and kneeling without restriction.
- Be able to work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke, and be able to access all areas of the property..