MANAGER - CREDIT

Location: 

Las Vegas, Nevada, US

Position Overview:

The primary responsibility of the Manager - Credit is to manage all operations for assigned department.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures. 

Essential Duties & Responsibilities:

  • Manages assigned operational functions within the department consistent with the strategic plan and vision for the department, the division and The Venetian Resort.
  • Manages and monitors fiscal budget, operations of assigned department(s) and marketing strategies to produce both short term and long-term profitability for The Venetian Resort.
  • Manages the delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes.
  • Provides superior customer service and leadership in anticipating the credit needs of changing customer demographics within the dynamic hospitality and gaming environment.
  • Manages Casino Credit responsibilities and duties to include; creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies, legal requirements.
  • Safety is an essential function of this job.
  • Consistent and regular attendance is an essential function of this job.
  • Performs other related duties as assigned.

Additional Duties & Responsibilities:

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications:

  • 21 years of age.
  • Proof of authorization/eligibility to work in the United States.
  • High School Diploma or equivalent.
  • 2 years’ experience as a casino credit executive or credit authorizer.
  • Must have prior supervisory experience.
  • Must be proficient in the ACSC Credit software, as well as Microsoft Outlook, Excel, and Microsoft Word.
  • Must be able to obtain and maintain a valid Nevada Control Board Gaming registration, Alcohol Awareness Card and any other certification or license, as required by law or policy. 
  • Ability to communicate clearly and effectively in English, both in spoken and written form.
  • Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
  • Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements:

Must be able to:

  • Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
  • Physically access all areas of the property and drive areas with or without a reasonable accommodation.
  • Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
  • Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
  • Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
  • Work in a fast-paced and busy environment.
  • Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.