MANAGER - FOOD HALL

Position Overview:

The primary responsibility of the Manager – Food Hall is to oversee all aspects of all restaurants daily including staffing & training, financial results and quality of service.

All duties are to be performed in accordance with departmental and The Venetian Resort Casino Resort’s policies, practices, and procedures. 

Essential Duties & Responsibilities:

• Manages daily operations, including staffing, service, scheduling, cleanliness, and overall restaurant quality.
• Ensure the restaurants maintain the highest levels of quality and service.
• Assist in the implementation of financial objectives relating to individual restaurant performance.
• Assist in the hiring, training, and evaluation of Team Members to meet departmental standards and goals.
• Oversee the assignment and evaluation of work, recommend personnel actions consistent with Team Member performance.
• Oversee Team Member engagement and ensures guest service guidelines are in line with company objectives for exceptional guest service.
• Work in conjunction and maintain strong relations with all outlet’s partners and assist in maintaining all partner’s standards.

Additional Duties & Responsibilities:

• Work in conjunction and maintain strong relations with the Beverage Team, assisting bar operations.
• Work in conjunction and maintain strong relations with the Culinary Team, ensuring food quality, costs, and performance.
• Assist with planning and participating in all mandatory Team Member meetings and training.
• Delegate tasks and department assignments or projects, meeting deadlines related to those assignments.
• Focus on achieving the goals or objectives of the department using available resources (Team Members and budgetary).
• Ensure maintenance, cleanliness and compliance of each restaurant and follow all policies and procedures per SNHD requirements.
• Ensures that the restaurant is operated within established budgets.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Additional Duties & Responsibilities:

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Minimum Qualifications:

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School Diploma or equivalent.
• Must be able to obtain and maintain a Non-Gaming registration, Food Handler Safety Training Card, Alcohol Awareness Card, and any other certification or license, as required by law or policy.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• 2 years’ experience in Food and Beverage leadership position required, additional experience preferred.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends, and holidays.

Physical Requirements:

Must be able to:

• Lift or carry 50 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend, and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.