MANAGER - LEISURE SALES AND MARKETING ACCOUNT

Position Overview:

The primary responsibility of the Manager – Leisure Sales and Marketing Account is to develop, promote and contract leisure frequent individual traveler business to maximize hotel occupancy/revenues and average daily rates.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures. 

Essential Duties & Responsibilities:

• Meet and exceed goals and financial goals set by management.
• Collaborate with the Executive Director of Leisure Sales and Marketing to develop and execute sales and marketing plans including occupancy recovery programs that align with financial objectives throughout the year.
• Identify, negotiate and manage new partner contracts and co-op marketing opportunities as approved by management in order to maximize market share and achieve desired outcomes.
• Provide support to Leisure Sales and Marketing Managers based on extensive knowledge of market and collaborate sales and marketing plans aligning with the departments strategic objectives.
• Develop strategic suggestions to maximize revenue streams through partnerships to Resort.
• Travel and make presentations throughout target markets to desired partners and agencies to ensure The Venetian Resort’s products, rate codes and offers are well known by agents and accurately displayed.
• Communicate updates, changes and offers related to The Venetian Resort and partnerships verbally and in writing as needed internally and externally.
• Manage within the defined sales roles, internal sales processes and company policies and procedures.

Additional Duties & Responsibilities:

• Collaborate with all internal departments.
• Identify ways to improve business process and function for the benefit of the organization.
• Engage with cross functional departmental leaders and team members to develop and coordinate tactics.
• Manage and delegate tasks/responsibilities to the assigned Leisure Sales Coordinator to ensure highest level of account service business and support.
• Extensive travel and participation in sales calls, site inspections, family trips, entertainment, networking events, training (as assigned) midweek, evenings and weekends as needed.
• Support other members of the Leisure Sales Team as needed.
• Work within the defined sales process and CRM system.
• Focus on achieving the goals or objectives of the department using staff and budgetary resources.
• Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Additional Duties & Responsibilities:

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Minimum Qualifications:

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School Diploma or equivalent.
• Bachelor’s Degree.
• Experience in Business, Marketing or Hospitality preferred.
• 5 years’ experience in 5 star/luxury market, hotel sales, or product management through Wholesale, OTA or Travel Agency.
• Proficient in applications such as Microsoft Excel, Access, Word and Power Point.
• Experience with Synxis, HBSI and Sabre preferred.
• Established relationships with account decision makers preferred.
• Must be able to obtain and maintain any certification or license, as required by law or policy. 
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements:

• Must be able to:

• Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.