MANAGER - SLOT TECHNICAL

Position Overview:

The primary responsibility of the Manager - Slot Technical is to assist department leadership in collaboration with vendors and takes the primary responsibility in the coordination and execution of slot projects that are designed to grow the overall revenue of the slot floor. Manage and lead slot technical team members to ensure a seamless and well executed slot floor operation. Ensure slot machines are maintained at peak functionality for maximum revenue gains from the slot floor.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

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Essential Duties & Responsibilities:

• Provide clear and transparent guidance and leadership to The Venetian Resort slot technical team.
• Organize and coordinate the activities of Slot Technical team.
• Oversee and Manage slot and table games parts inventory and issuance; order parts as necessary to maintain appropriate inventory levels to ensure that both slot and table games equipment remain functional with little downtime to ensure maximum revenue for the gaming floor.
• Coordinate with the Venetian Procurement Team on identifying new and potential vendors for both technical support and part supplies with a goal to reduce the overall purchase pricing of both slot and table game’s spare part purchases.
• Perform ACSC System configurations for all slot projects and administrative updates required within ACSC.
• Administer department policies; evaluate performance relative to The Venetian Resort’s Standards.
• Monitor compliance with all aspects of The Venetian Resort’s internal controls and NGCB MICS.
• Maintain complete knowledge of and complies with all departmental policies and procedures.

Additional Duties & Responsibilities:

• Evaluate operating procedures, recommend changes, and implement approved changes.
• Manage assigned operational functions within the department consistent with the strategic plan and vision for the department, the division, and The Venetian Resort’s.
• Manage the delivery and measurement of guest service within assigned department(s) consistent with the company's core service standards and brand attributes.
• Provide input into the research, development, evaluation and implementation of new products, services, technology, and processes to ensure The Venetian Resort’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment.
• Manage Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications:

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School diploma or equivalent.
• Must be able to obtain and maintain a valid Nevada Gaming Control Board registration and any other certification or license, as required by law or policy.
• 5 years of management experience in a high-volume Slot Department.
• 5 years slot performance experience in a high-volume Slot Department.
• 5 years minimum slot technical experience and a high-level understanding of the mechanical and electronic operation of slot machines and associated equipment.
• Must have a high level of slot technical understanding both with slot machines and table games equipment. This also includes the understanding and functionality of all slot and table games systems.
• Must be able to efficiently evaluate the requirements required for the execution of all slot projects, layout changes, and floor coverage to maximize the revenue potential of the slot floor.
• Must have a high understanding of slot machine PAR sheets and the configuration of slot machines to maximize the profitability of the slot floor.
• Demonstrated ability in counseling and developing subordinates.
• Excellent personal computer skills including word processing (MS Word) and spreadsheet (MS Excel).
• Extensive training in all aspects of slot technical with excellent communication skills.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends, and holidays.

Physical Requirements:

Must be able to:

• Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend, and kneel
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.