OFFICER - EMERGENCY RESPONSE TEAM

Position Overview:

The primary responsibility of the Officer – Emergency Response Team is to provide high-visibility uniformed presence in and around the property. The Officer – Emergency Response Team will attend briefings, use data-driven information to reduce incidents, share incident information with Officers and Management to reduce/prevent disruption, injuries, and prohibited conduct on company premises. 

The Officer – Emergency Response Team will respond to emergency situations as needed and take appropriate steps to prevent/solve problems and prevent/minimize company liability and perform some of the same duties as Security Officers but will receive enhanced training in tactical-response protocols and firearms. This position must demonstrate high visibility/presence, focus on reducing incidents, disruptions, and threats to the Guests, Team Members, and property. 

This position will work in collaboration with Security Officers already assigned to various duties and posts.  While working in uniform, the Emergency Response Team will be required to: wear all equipment assigned to uniformed Officers and carry the department-issued firearm, wear the company authorized/provided ballistic vest, and wear a Body-Worn Camera (BWC). This is a safety-related position.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures. 

Essential Duties & Responsibilities:

• May be required, and must be prepared, to change from the department-issued uniform to their own plain clothes, during a shift as needed, to work in a more low-profile support role. 
• ERT Officers are company’s ambassadors for the Company and their interactions with Team Members, Guests, and others must adhere to guest-service standards.
• Investigate suspicious or unusual behavior directed toward Guests, Team Members, and Property.
• Respond in a tactical security role during the event of a significant incident or crisis, such as a natural disaster, active shooter, protest, or other small/large scale events.
• Expedite deconfliction of a potential threat, evaluate crisis or life-threatening situations, and implement or act based upon information and situation analysis.
• Execute emergency response and evacuation procedures, as directed.
• Prepare suspicious activity reports and/or security incident reports.
• Exercise good discretion based on available information.
• Direct others for their own protection and self-preservation.
• Demonstrate good judgment based on available information.
• Scope of responsibility will also include other duties, as assigned..

Additional Duties & Responsibilities:

• Ensure safety practices are followed and reports are completed, in a timely manner. 
• Comply with regulatory standards, laws, and requirements of requisite agencies through appropriate systems/processes. 
• ERT Officers are required to attend and pass additional training beyond the level provided to Security Officers such as, but not limited to, the following: firearms training/qualification, use of Simunitions, reality-based training, and simulator training.  Various training courses may take place offsite and will require travel to/from the training location. 

Additional Duties & Responsibilities:

Company Standards of Conduct

All The Venetian Resort Team Members are expected to always conduct and carry themselves in a professional manner. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Minimum Qualifications

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High school Diploma or equivalent.
• Two years of demonstrated experience in civilian or military law enforcement, casino/hotel security, or industrial security.
• Must be able to obtain and maintain at the Team Member’s expense: a valid Nevada Driver’s License, Nevada Gaming Control Board Registration, Techniques of Alcohol Management (TAM Card), and Nevada recognized Concealed Carry Weapons (CCW) permit, and any other certification or license, as required by law or policy. 
• Must be able to meet the Department’s firearm qualifications and training standards.
• Knowledge of general first aid and CPR. 
• Familiarity with federal, state and local laws pertaining to law enforcement and gaming. 
• Excellent English proficiency (both verbal and written). 

Minimum Qualifications:

• Demonstrated ability to operate independently, investigate incidents, interview witnesses and draft legible/factual reports. 
• Strong interpersonal skills with the ability to communicate effectively with Guests, Team Members, and outside contacts of different backgrounds and levels of experience.
• Must be able to work well with others.
• Possess skills to serve the public trust and establish peace.
• Must be able to travel to/from off-site training.
• Must be able to work varied shifts, including nights, weekends and holidays.
• Prior to being authorized to carry a firearm:
  • Must pass a background check.
  • Must pass a drug test.
  • Must pass the psychological exam administered by our company authorized vendor.
  • Attend and pass the department’s firearm academy. 

Physical Requirements:

Must be able to:

• Lift or carry 46 lbs., push/pull 100 ft/lbs. unassisted, in the performance of specific tasks, as assigned at a distance of approximately 1713 ft.
• Administer CPR.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation, including the ability to climb stairs.
• Frequent bending from the waist (5 times per minute), squatting, kneeling, reaching overhead, lying down, crawling, knee standing, pushing and pulling for approximately 33% of the work day.
• Climb in and out of a company vehicle.
• Stand and/or walk for up to 2 hours at one time and for approximately 4 to 6 hours in a work day.
• Sit up to 4 hours at one time and for approximately 4 hours in a work day.
• Drive a truck up to 60 minutes at one time and for approximately 3 hours in a work day.
• Maintain composure under pressure while maintaining a high level of guest service.
• Ability to interact appropriately and effectively with Guests, Management, other Team Members, and outside contacts.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
• Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.