SPECIALIST I - POOL CLEANING

Position Overview:

The primary responsibility of the Cleaning Specialist I - Pool is to clean public areas of the property as assigned and to ensure the highest standards of cleanliness and service. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.  

Essential Duties & Responsibilities:

• Provides unmatched service to guests at all times.
• Provides accurate directions and information for guest inquiries and is knowledgeable about all aspects of the Venetian and Palazzo’s services, features, attractions, promotions and special events.
• Cleans public areas of the property as assigned.
• Report any maintenance deficiencies and handles guest requests or complaints.
• Perform job functions with attention to detail, speed and accuracy.
• Must be regularly checked by supervisor to ensure proper handling of equipment and proper lifting techniques.
• Make progress on multiple assignments under time constraints.
• Be a clear thinker, remaining calm and resolving problems using good judgment, follow directions thoroughly, work with minimal supervision.
• Works in an appropriate non-hazardous manner avoiding self-injury and unsafe work methods.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Company Standards of Conduct

All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications:

• 18 years of age
• Proof of authorization/eligibility to work in the United States.
• High school diploma or equivalent.
• 6 months of experience cleaning janitorial or housekeeping duties required.
• Must possess knowledge of proper chemical handling.
• Must demonstrate the ability to stand and walk for extended periods of time, endure various physical movements throughout the work areas, and maintain physical stamina and proper mental attitude to work under pressure.
• Must be able to communicate on a two-way radio.
• Ability to operate a commercial vacuum cleaner.
• Ability to communicate effectively in a positive/upbeat fashion using English, both in oral and written form.
• Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
• Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner.
• Must be able to address stressful situations with clients with dignity and the utmost tact and politeness.
• Maintains a professional, neat and well-groomed appearance adhering to The Venetian/Palazzo appearance standards.
• Maintains consistent adherence to The Venetian/Palazzo Unmatched Guest Service Standards.
• Work varied shifts, including weekends and holidays.

Physical Requirements:

Must be able to:

• Lift and carry a minimum of 25 pounds, and push 50 pounds, unassisted, in the performance of specific tasks assigned.
• Must demonstrate the ability to stand and walk for extended periods of time, endure various physical movements throughout the work areas, and maintain physical stamina and proper mental attitude to work under pressure.
• Must be able to work in heat in excess of 100 degrees, on the pool deck.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors/outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke, fumes and/or odors, around chemicals, under variable temperature conditions use sight to perform job functions, use smell to ensure product quality and safety,
• Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.