SUPERVISOR - POKER

Position Overview:

The primary responsibility of the Supervisor - Poker Room is to supervise poker games ensuring unmatched guest service, proper game pace, proper rake and compliance with all gaming and The Venetian Resort regulations and procedures. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures. 

Essential Duties & Responsibilities:

• Oversees games, always looking for irregularities or deviations from procedure.
• Supervises team members, ensuring that they are enforcing and adhering to company and regulatory policies and being alert to their job duties.
• Ensures team members adhere to gaming regulations and any violations are reported to the Poker Manager immediately.
• Verifies schedules of poker team members ensuring that they meet business needs and advise the manager of possible need for change.
• Coaches and disciplines team members in accordance with company policy, documenting all actions taken.
• Serves as a substitute for other Poker positions when needed.
• Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.
• Assess, evaluate and review data for organizing projects and/or providing direction on activities, tasks or processes in accordance with company guidelines.
• Arranges a timeline to complete tasks and department assignments or projects, and meet the deadlines related to those assignments.

Additional Duties & Responsibilities:

• Works on actual project or service to help achieve the objectives of the department.
• Evaluates information to render an opinion or take action based on that information that will impact the department or function.
• Possesses skills to hasten resolution, assess course of action, and implement or take action based upon findings.
• Directs others in completion of a task or assignment.
• Renders advice, and provide expertise or judgment based on information gathered, studied, analyzed or reviewed.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Additional Duties & Responsibilities:

Company Standards of Conduct

All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Minimum Qualifications:

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High school diploma
• Must be able to obtain and maintain a Nevada Gaming License, Alcohol Awareness (TAM) card and any other certification or license, as required by law or policy. 
• 1 year of experience as a Poker Dealer or Supervisor.
• Demonstrated experience in a four- or five-star resort preferred.
• Working knowledge of common rules and procedures of all Poker games.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements:

Must be able to:

• Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.