SUPERVISOR - STEWARDING FOOD HALL

Position Overview:

The primary responsibility of the Supervisor - Stewarding is to oversee multiple stewarding stations for F&B operations and assist as needed in the following areas In-suite dining, Team member dining room, restaurants, specialty, and common areas.   The Supervisor – Steward is also responsible for the training, scheduling, performance management, and discipline of the stewarding hourly team members. 

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures. 

Essential Duties & Responsibilities:

• Oversees and directs the operation of multiple locations
• Assign and monitor completion of daily cleaning checklists.
• Monitor collection of trash for multiple locations
• Ensure all chemicals, trash bags, detergents, towels and other equipment are delivered to proper areas.
• Organize equipment and supplies for orderly and efficient operations.
• Maintain health code standards in compliance with local, state, and federal rules, regulations, and laws.
• Participates in interview and hiring process for line-level stewards; trains all team members and temporary labor to Company standards; issues discipline when appropriate.
• Drafts and implements Standard Operating Procedures (SOPs) regarding use of equipment, chemicals and supplies and trains all stewards on processes related to SOPs.

Additional Duties & Responsibilities:

• Prepares schedules based on a 10-day forecast; assesses the working pace of team members and reallocates team member resources determined by business need.
• Maintains dish machine equipment in accordance with manufacturer standards.
• Walks the service floor; moves between steward service stations to ensure line staff are in assigned areas and to ensure each area is sufficiently staffed.
• Answers staff questions, troubleshoots problems, organize staff breaks, processes requests for time off or leave.
• Enforces and corrects health code standards and serves as a point of contact for administrative or government agencies to conduct inspections.
• Oversees and manages staff for monthly deep-clean of scheduled areas.
• Serves as a point of contact for outside vendor relations.
• Prepares and disseminates shift report.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned, and duties may vary by shift.

Additional Duties & Responsibilities:

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Minimum Qualifications:

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High school diploma or equivalent.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Must be able to obtain and maintain a valid Nevada Food Handler Safety Training Card and any other certification or license, as required by law or policy. 
• 3+ years of experience in a steward role with preference in a high-volume environment.
• 1+ years of experience in a stewarding management role.
• Extensive knowledge of health and kitchen guidelines, regulations, and laws.
• Demonstrated experience scheduling and assessing staffing needs in a fast-paced, frequently changing environment.
• Must be able to work varied shifts, including weekends and holidays.

Physical Requirements:

Must be able to:

• Lift, push/pull, carry 50 pounds weight, unassisted, in the performance of specific tasks, as assigned.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts.
• Withstand prolonged standing, stretching, bending and kneeling without restriction.
• Work in a fast-paced, busy, and somewhat stressful environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to CRT, fatigue, noise, dust, and cigarette smoke.