TRAINING SUPERVISOR - EMERGENCY RESPONSE TEAM

Position Overview:

The primary responsibility of the Training Supervisor – Emergency Response Team is to be responsible for creating Training Curriculums, SOP’s and overseeing all scenario-based training for the Emergency Response Team.  

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures. This is a safety–related position.           

Essential Duties & Responsibilities:

• Monitor the performance of the Officers – Emergency Response Team during scenario-based training, and is responsible for the development, implementation, and delivery of the Emergency Response Team training programs and activities.

• Comply with regulatory standards, laws, and requirements of requisite agencies with appropriate systems/processes.

• Development of training material and routine armed officer training and qualification; development and maintenance of training forms and records; and the development and implementations of ad hoc training programs to address specific departmental needs.
• Coordinate, update, and prepare policies/SOPs for review and signature by senior-level Security leadership.
• Coordinate and interface with various Departmental leaders.

• Coordinate effective, timely and efficient handling of workload to assure that deadlines are met.
• Develop, implement, and deliver training material and programs as required by the Department.
• Conduct training exercises and training programs on a variety of topics including, but not limited to, firearms training, CPR/BLS and other subjects as may be required by the department.

Additional Duties & Responsibilities:

• Meet and confer with Company and Departmental personnel, as well as counterparts at other properties and local governmental officials, in furtherance of training goals and objectives.
• Maintain professional skills by staying abreast of current developments and participating in developmental programs available within and outside the company.

• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.

• Ensure that required records and files are maintained and reviewed on a regular basis for auditing purposes.
• Communicate with the Departments Training Manager to share/assist with dissemination of pertinent information, policy and procedure changes, and job-related information.
• Ensure safety practices are followed and reports observed.
• Communicate regularly with the Security Manager of the ERT team about changes, observations, and recommendations.
• Monitor individual training and actively participate in performance reviews to enhance skill sets.

Additional Duties & Responsibilities:

• Counsel, mentor, coach and, if needed, discipline Officers on sub-standard training performance.
• Ensure policies and procedures related to training remain current.
• Review all training records to ensure all training dates are current.

• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Maintain instructor certifications in CPR/BLS and defensive techniques (DT).
• Meet the department’s armed qualifications.
• Familiarity with federal, state, and local laws pertaining to law enforcement and gaming.
• Meet the department’s armed qualifications.
• Performs other related duties as assigned.

Work in plainclothes or SST Team Supervisor role during business demands

Additional Duties & Responsibilities:

• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves out in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements, and rules of conduct.

Minimum Qualifications:

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High school diploma.

• A Bachelor’s Degree in criminal justice, security management, administrative or organizational leadership, or similar field, or equivalent college education and/or related experience is preferred.

• Able to obtain/possess a valid Nevada Driver’s License, Nevada Gaming Control Board Registration, Techniques of Alcohol Management (TAM Card), and concealed carry firearms permit (CCW) at their own expense.
• Previous experience with Hotel or Casino security preferred.

• Working knowledge of general first aid and CPR.
• Working knowledge of Windows-based computers including Power Point, Excel, and Word.
• Prior experience with teaching and adult learning preferred.

• Strong people skills with the ability to communicate effectively with other Team Members of diverse backgrounds and levels of experience and high-level customer service with guests.
• Work varied shifts, including nights, weekends, and holidays.
• Certify in general CPR/BLS and defensive techniques (DT),
• Meet the department’s armed qualifications,
• Familiarity with federal, state, and local laws pertaining to law enforcement and gaming.

Physical Requirements:

Must be able to:

• Lift a minimum of 50 pounds to shoulder height; push and/or pull 200 pounds and stand or walk for prolonged periods of time.
• Physically access all areas of the property and drive areas with or without reasonable accommodation.
• Work indoors and outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke, variations in weather.
• Bend from the waist, crouch, stretch, kneel, climb, twist and crawl without restrictions and perform eye-hand coordination and manual dexterity.
• Ability for prolonged periods of time to walk, stand, stretch, bend, and kneel.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
• Pass physical agility test.
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